Overview

About the Opportunity

We are seeking a highly skilled and motivated Collections/Billing Operation Manager to oversee and manage our billing and collections department. This is an exciting opportunity to lead a team and optimize operational processes to ensure timely collections, accurate billing, and excellent customer service. If you have strong leadership skills and a passion for process improvement, we would love to hear from you!


Role Overview

As the Collections/Billing Operation Manager, you will be responsible for managing and supervising the day-to-day operations of the billing and collections team. Your role will involve overseeing the entire billing cycle, managing outstanding accounts, and ensuring collections are handled efficiently. You will work closely with cross-functional teams, ensuring that customer accounts are accurately billed, payments are tracked, and any issues are resolved promptly.


Key Responsibilities

  • Lead and manage the billing and collections team to ensure daily operations run smoothly.
  • Oversee the preparation, processing, and accuracy of invoices.
  • Review and manage aged accounts receivable, identify trends, and implement strategies to reduce outstanding balances.
  • Ensure compliance with company policies and industry regulations in all billing and collections processes.
  • Collaborate with the finance, sales, and customer service teams to resolve billing disputes and ensure customer satisfaction.
  • Provide regular reports on collections performance and financial metrics to senior management.
  • Identify process inefficiencies and implement improvements to streamline operations and enhance customer experience.
  • Train, mentor, and develop team members to achieve high performance and career growth.

    Required Skills and Qualifications

    • Bachelor’s degree in finance, accounting, business, or a related field.
    • At least 5 years of experience in collections, billing, or accounts receivable management.
    • Proven leadership skills with experience managing teams in a fast-paced environment.
    • Strong analytical, problem-solving, and decision-making skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and manage multiple priorities effectively.

      Preferred Skills

      • Experience with billing and collections software (e.g., SAP, Oracle, or other financial systems).
      • Knowledge of relevant accounting standards and regulations.
      • Advanced Excel skills and experience with data analysis.
      • Certification in Credit Management or related areas is a plus.

          What We Offer

          • Competitive salary and benefits package.
          • Opportunity to lead a dynamic team in an exciting and growing company.
          • Career development and growth opportunities.
          • A collaborative and supportive work environment.
          • Flexible work arrangements (depending on the role and location).

          How to Apply

            • Submit your CV online in absolute confidence, ensuring all your contact details are included, such as:
              • Mobile number
              • Personal email address
            • Alternatively, contact us directly for an informal discussion about the role.

            Important Note:
            If you are not contacted within 3 working days, please assume your application has been unsuccessful on this occasion. However, we may reach out regarding similar vacancies in the future.

                Note to Candidates

                At HR Partner, we specialize in matching top talent with leading companies across various industries. Our team is dedicated to helping professionals like you find the perfect career opportunity. We are passionate about building lasting relationships with both candidates and clients to ensure a successful recruitment process.

                Confidentiality Statement

                We understand the importance of confidentiality and are committed to maintaining the privacy of both candidates and clients throughout the recruitment process. Rest assured, your application will be handled with the utmost care and confidentiality.

                Application Process

                Once you apply, our team will review your qualifications and, if there’s a potential fit, we’ll reach out to you for a preliminary discussion. Should your profile align with the client’s needs, we’ll guide you through the interview process and provide support every step of the way.

                By applying for this role, you consent to your details being shared with HR Partner. For more information on how we handle your personal data, please refer to our Candidate Privacy Policy available on our website.

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                Level : Management

                Package : Market Related

                Full-Time

                Contact Details :

                Kas Govender
                Phone : (087) 092 9481
                Reference : KG-HRP1
                Job ID : CBO-HRP01


                Apply Now


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